Course Description

Understanding the Complexities of Medicare is designed to train practicing professionals in healthcare, social services, or human resource management to facilitate their ability to educate patients, clients, or employees as they transition into the Medicare system. This course is delivered via online synchronous Zoom-based training sessions.

The Hawaii State Health Insurance Assistance Program (SHIP) will issue a Certificate of Completion to students who complete all courses in the series.

Course Outline

  • Health insurance terminology
  • Different parts of Medicare & Medicare Supplement Insurance (Medigap)
  • Enrollment periods and late enrollment penalties
  • Other types of insurance that coordinate with Medicare
  • Financial assistance programs to pay Medicare costs

Learner Outcomes

  • Identify the different terms used in Medicare
  • Articulate to workforce/clientele their Medicare benefits and options
  • Guide workforce/clientele to make more informed Medicare decisions
  • Prepare a workforce/clientele for Initial Enrollment Period to avoid late enrollment penalties
  • Determine who qualifies for financial assistance programs to pay for their Medicare costs

    Who should attend:

  • Community health workers
  • Healthcare providers
  • Human resources and benefits specialists
  • Social services providers
  • Lifelong learners and caregivers


Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.
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