Course Description

Understanding the Complexities of Medicare is designed to train practicing professionals in healthcare, social services, or human resource management to facilitate their ability to educate patients, clients, or employees as they transition into the Medicare system. This course is delivered via online synchronous Zoom-based training sessions.

The Hawaii State Health Insurance Assistance Program (SHIP) will issue a Certificate of Completion to students who complete all courses in the series.

Course Outline

  • Health insurance terminology
  • Different parts of Medicare & Medicare Supplement Insurance (Medigap)
  • Enrollment periods and late enrollment penalties
  • Other types of insurance that coordinate with Medicare
  • Financial assistance programs to pay Medicare costs

Learner Outcomes

  • Identify the different terms used in Medicare
  • Articulate to workforce/clientele their Medicare benefits and options
  • Guide workforce/clientele to make more informed Medicare decisions
  • Prepare a workforce/clientele for Initial Enrollment Period to avoid late enrollment penalties
  • Determine who qualifies for financial assistance programs to pay for their Medicare costs

    Who should attend:

  • Community health workers
  • Healthcare providers
  • Human resources and benefits specialists
  • Social services providers
  • Lifelong learners and caregivers


Enroll now - Select a section
Section Title
Understanding the Complexities of Medicare
T, Th
8:30AM to 11:30AM
Aug 01, 2023 to Aug 10, 2023
Schedule and Location
Contact Hours
Delivery Options
Course Fee(s)
FEE non-credit $99.00 Click here to get more information
Potential Discount(s) or Surcharge(s)
Section Notes
Section Notes

The course will be held via Zoom. Before joining a Zoom meeting on a computer or mobile device, you can download the Zoom app from the Zoom Download Center. Otherwise, you will be prompted to download and install Zoom when you click on the link, which will be provided to you prior to the online seminar. You will also receive a digit-number (Meeting ID), which is necessary to join the online course.

For more information on how to join a Zoom meeting, click here.

You can also find Zoom's system requirements here.

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