Course Description

Learn the practical skills for providing age-friendly services!
With the longest life expectancy of any state, Hawai‘i has growing need of age-friendly products, services, and environments. This two-day workshop provides a basic overview of latest discoveries on aging and shows practical ways to work with older customers and clients.

After successful completion of the course, participants will receive a certificate.

This course is being held in partnership with the Center on Aging - Myron B. Thompson School of Social Work, University of Hawaii at Manoa.

Course Outline


  • Why are there so many older adults, and who are they?
  • What you need to know about physical changes in later life.
  • How does thinking change in old age; what you can do about it?
  • Simple ways to make physical environments age-friendly.
  • Best practices for improving communication with older clients.
  •  Respecting cultural differences in attitudes and understandings of old age.
  • What is successful aging; how can we promote it?


Persons in all fields who want to gain the knowledge and skills necessary to provide age-friendly services and products for customers and clients who are growing older, including:

  • Healthcare and social services providers
  • Resident managers serving elderly populations
  • Workers in tourism and hospitality serving older clients
  • Architects and designers developing and adapting age-friendly environments
  • Estate planners dealing with older clients and their families
  • Urban planners designing public spaces and transportation for older users
  • Engineers designing age-supportive technologies
  • Persons wanting to optimize their own aging
Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.
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