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Course Description

This webinar will address the necessary leadership skills when business is challenging, and the current local and global economies are unpredictable and constantly changing.  Attendees will learn key leadership skills that are required and necessary, as well as recommendations for both internal and external communication.

Course Outline

Introduction – What is leadership, and why is it important?
The steps for being a successful and effective leader
Internal Communication:  employees
External Communication:  customers, partners, vendors, influencers
Measure your work

Technical Requirements

Before joining the Zoom webinar on a computer or mobile device, you may download the Zoom app from the Zoom Download Center. Otherwise, you will be prompted to download and install Zoom when you click on the link, which will be provided to you prior to the online seminar. You will also receive a digit-number (Meeting ID), which is necessary to join the webinar.

If you are joining the webinar via telephone, you will need the teleconferencing number provided in the invite which will be emailed to you.

For more information on how to join a Zoom meeting, click here.

You will not need to have a video camera or microphone.

Applies Towards the Following Certificates or Series

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