Course Description

In today's rapidly changing business environments, change management skills are essential for success. Projects and organizational transitions require not only strategic planning from team leaders, but also the ability to understand how others respond to change and how to guide them through it.

In this hands-on session, the instructor will walk you through techniques and approaches so that you are successful throughout your change endeavors. You will practice using real-world examples and your own current challenges.

Course Outline

  • Practice innovative approaches techniques for skillful engagement with stakeholders including elicitation, problem resolution, and dealing with conflict
  • Learn how to structure a measurable and actionable plan to overcome resistance and work WITH a team
  • Plan and practice how to improve your own skills
  • Measure, deliver, and report on positive change efforts well beyond the basic lesson learned session
  • Immediate apply approaches for greater engagement on current change efforts

Who Should Attend?

  • Project managers and anyone leading project teams
  • Business professionals working with teams
  • Anyone looking to practice and improve their collaborations skills for doing change work


The content of this Outreach College course offering aligns with the SHRM BoCK. Outreach College is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®, and this program is valid for 7.5 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.

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Applies Towards the Following Certificates or Series

Enroll now - Select a section
Section Title
Change Management - Be A Successful Change Agent
M, T
1:00PM to 4:45PM
Nov 29, 2021 to Nov 30, 2021
Schedule and Location
Contact Hours
Delivery Options
Course Fee(s)
Fee non-credit $519.00
Potential Discount(s) or Surcharge(s)
Section Notes

The course will be held via Zoom. Before joining a Zoom meeting on a computer or mobile device, you can download the Zoom app from the Zoom Download Center. Otherwise, you will be prompted to download and install Zoom when you click on the link, which will be provided to you prior to the online seminar. You will also receive a digit-number (Meeting ID) and password, which are necessary to join the online classroom.

For more information on how to join a Zoom meeting, click here.

You can also find Zoom's system requirements here.

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