Course Description

As our world continues, organizations and their teams, locations, practices, and even technology and markets will also adapt and change. Employee toolsets and approaches will likewise be required to evolve, regardless of where and how the team performs the work.  Connections still need to be fostered in trusting environments so that collaborative approaches to solving problems, delivering solutions, and delighting customers continue to be possible--and expected! 

Gain deep insights into how to inspire teams to positively and proactively engage in projects to deliver real (and measurable) results. Techniques will be demonstrated and practiced with hands on exercises.  You will learn how to tailor these approaches for working beyond in-person events so you are comfortable using in virtual and hybrid environments as well. This course will provide you with the tools to engage WITH your team members, letting them lead the charge to accomplish great things!

Course Outline

How to:

  • Build connections regardless of participant background
  • Conduct successful brainstorming sessions
  • Work together to prioritize activities
  • Optimally run successful meetings that “get stuff done”
  • Ask compelling questions to foster decision-making and project completion

Learner Outcomes

By the end of the course, you will be able to:

  • Know how to tailor meetings to participants.
  • Understand the actions needed to set up and conduct collaborative work sessions.
  • Utilize different technologies to foster and facilitate engaged meetings.
  • Identify their own engagement approaches to employ in a variety of contexts

Who Should Attend?

  • Business professionals in leadership positions, whether by title or not
  • Project managers, business analysts, change agents, and those facilitating teams
  • Anyone seeking to practice and improve their communication skills


The content of this Outreach College course offering aligns with the SHRM BoCK. Outreach College is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®, and this program is valid for 7.5 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.

Applies Towards the Following Certificates or Series

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